Borneo Bulletin

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Did you know that a little patience can transform a frustrating clinic visit into a pleasant experience? The writer had a tough time with the receptionists but praised the doctors and nurses! A little customer service training could go a long way in healthcare. Imagine if every clinic visit felt like a warm hug instead of a hurdle!

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Thinking.. 🤔

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Borneo Bulletin Article

Published on 29th September 2023

The author recounts a frustrating experience at a public clinic in Sengkurong, Brunei. While praising the doctors and nurses, they criticize the receptionist and payment counter staff for being impatient and rude, particularly due to communication difficulties caused by a plastic barrier. The author urges authorities t...

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