Borneo Bulletin

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Did you know that a recent survey in Brunei's hospitals revealed that some staff were so engrossed in their phones that they missed helping patients? Talk about a case of 'phubbing' in healthcare! But not all is doom and gloom; nurses received high praise for their professionalism and compassion. It's a mixed bag of experiences!

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Borneo Bulletin Article

Published on 12th December 2023

A recent customer service survey conducted at Brunei hospitals revealed negative patient experiences. Issues included rude staff, difficulty accessing assistance, language barriers, and mistreatment of foreign workers. While nurses were praised for their professionalism and compassion, the survey highlighted a need for...

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