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Borneo Bulletin Article

Published on 30th January 2024

Datastream Digital Sdn Bhd (DST) has launched its 'Made in Brunei' Digital Telco Customer Relationship Management (CRM) system, emphasizing a people-first approach. DST CEO Radin Sufri bin Radin Basiuni highlighted the importance of developing local talent and delivering a differentiated customer experience. The CRM in...

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Datastream Digital Sdn Bhd (DST) has launched its 'Made in Brunei' Digital Telco Customer Relationship Management (CRM) system, emphasizing a people-first approach. DST CEO Radin Sufri bin Radin Basiuni highlighted the importance of developing local talent and delivering a differentiated customer experience. The CRM integrates with various channels like the MyDST app, chatbot, call centers, and physical branches to ensure a seamless customer journey.  DST plans further enhancements, leveraging in-house expertise to meet evolving customer needs.

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Brunei's leading English daily, serving the nation since 1953. Published by Brunei Press Sdn Bhd. 
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Borneo Bulletin

Brunei's leading English daily, serving the nation since 1953. Published by Brunei Press Sdn Bhd. 📰📱💻

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